Benchmark Metrics

One of the best known influencers of management theory and practice in business, government and non-profit sectors was Peter Drucker. He laid the foundations for modern management by insisting that you can’t improve, what you can’t measure. For cities, urban performance measures are necessary to help communities:

  • Know where they are and where they want to be.
  • Make informed decisions.
  • Measure results against goals.

Conventional wisdom that is often preached, but rarely practiced by municipal governments is the following:

  • Efficiency in operations and services, 
  • Means for improving quality of life (QoL); and 
  • Ways to cultivate environmental sustainability.

UDRIVE Norwalk is committed to researching and sharing data, as it relates to the following areas:

  • Civic Engagement
  • Community
  • Education
  • Environment
  • Health
  • Housing
  • Income
  • Jobs
  • Life Satisfaction (Quality of Life)
  • Safety
  • Work Life Balance